🗝️ Ficaqui — Privacy Policy

Last updated: May 2026

1. Who we are

Ficaqui ("we", "us", "our") is a platform connecting students and travellers with verified rental accommodation worldwide. Our website is https://ficaqui.uk.

2. What data we collect

We may collect the following information when you use our app or website:

• Name and email address (when you register or contact us)
• Search preferences (destination, dates, type of accommodation)
• Device information (browser type, operating system)
• Usage data (pages visited, time spent on the app)

3. How we use your data

We use your data to provide and improve our services, including showing relevant listings, processing bookings, and communicating with you about your account.

4. Payments

All payments are processed securely through Stripe. We do not store your card details. Stripe's privacy policy is available at stripe.com/privacy.

5. Data sharing

We do not sell your personal data. We may share data with landlords when you make a booking, and with service providers (such as Stripe) necessary to operate our platform.

6. Cookies

We use essential cookies to operate the platform. You can manage your cookie preferences through your browser settings.

7. Your rights

Under GDPR and UK data protection law, you have the right to access, correct, or delete your personal data. Contact us at privacy@ficaqui.uk.

8. Data retention

We retain your data for as long as your account is active or as needed to provide services. You may request deletion at any time.

9. Contact

For any privacy-related questions, contact us at privacy@ficaqui.uk.